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2022-2023 CX Decision-Maker’s Guide

2022-2023 cx decision-maker’s guide

Published By: Research Desk Released: Nov 22, 2023

ContactBabel shares their comprehensive report on how contact center industry experts are investing in the customer experience. Ready to transform your own customer experience strategy? Download the r...

Next-Gen Cloud Contact Center for dummies

next-gen cloud contact center for dummies

Published By: Research Desk Released: Nov 21, 2023

What can a modern contact center do for you? Learn how to elevate your customer experience, boost agent productivity, and reduce costs. Check it out in our eBook....

How RingCentral helped these 6 companies better serve their customers

how ringcentral helped these 6 companies better serve their customers

Published By: Research Desk Released: Nov 21, 2023

Find out how these six organizations built stronger customer relationships from one deeply-integrated, unified communications and customer service platform....

Guide to Operationalizing Zero Trust

guide to operationalizing zero trust

Published By: Research Desk Released: Nov 21, 2023

Zero Trust is no longer a buzzword but an essential element in enterprise security architecture. Operating on the 'never trust, always verify' principle, Zero Trust plays a vital role in protecting en...

The Forrester Wave™: Commerce Search And Product Discovery

the forrester wave™: commerce search and product discovery

Published By: Research Desk Released: Nov 21, 2023

Bloomreach has been named a Leader in The Forrester Wave™: Commerce Search and Product Discovery, Q3 2023! The report evaluates the top solutions in the market based on their ability to meet specifi...

Keeping Culture at the Center: How to Navigate Economic Uncertainty With Your Organization’s Values Intact

keeping culture at the center: how to navigate economic uncertainty with your organization...

Published By: Research Desk Released: Nov 20, 2023

While the priorities identified in each chapter are essential, areas of focus during moments of economic uncertainty, when culture is often most at risk, they’re also the foundation for shaping and ...

11 Ways to Bring Your DEI Strategy to Life

11 ways to bring your dei strategy to life

Published By: Research Desk Released: Nov 20, 2023

Being your organization’s diversity, equity, and inclusion (DEI) champion is an important role, but it can also be a challenging one. Depending on where your organization is in its DEI journey, your...

Made for Total Rewards Managers & Directors

made for total rewards managers & directors

Published By: Research Desk Released: Nov 20, 2023

Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...

Building a sustainable workforce strategy for the future

building a sustainable workforce strategy for the future

Published By: Research Desk Released: Nov 20, 2023

The most critical trend in the healthcare industry today is the shortage of qualified healthcare professionals and the increasing demand for their services. The resulting rising cost of labor adds fin...

HOW TO COMBAT HEALTHCARE WORKER SHORTAGES IN 2023

how to combat healthcare worker shortages in 2023

Published By: Research Desk Released: Nov 20, 2023

The COVID-19 pandemic has reshaped the American workforce, with workers leaving full-time positions due to issues like low pay, limited advancement opportunities, and a lack of respect. In healthcare,...

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