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Transforming Program Management: Building a Connected Ecosystem

transforming program management: building a connected ecosystem

Published By: Research Desk Released: Oct 25, 2023

Contractors and aerospace companies provide products, services and technologies to help government agencies achieve their mission goals. However, outdated legacy systems often cause data silos and lim...

A Government Contractor’s Book of Best Practices

a government contractor’s book of best practices

Published By: Research Desk Released: Oct 25, 2023

Government contractors are turning to secure, cloud-based services to meet customer needs and drive business value. In a fast-moving world full of uncertainty, still upended by the pandemic, there is ...

The key to building a customer-centric culture: Combining your unified communications and contact center solutions

the key to building a customer-centric culture: combining your unified communications and ...

Published By: Research Desk Released: Oct 23, 2023

Why should you care about building a customer-centric team? In simple terms, being customer-centric is all about providing an unforgettable customer experience. This means speedy customer service, fri...

WEBINAR: Survey Says Don’t Get Left Behind in This Competitive Behavioral Health Market!

webinar: survey says don’t get left behind in this competitive behavioral health market!

Published By: Research Desk Released: Oct 20, 2023

Where do you rank among your competitors in the Behavioral Healthcare space? Check out this on-demand webinar to learn more about our industry-wide survey as we review the results to help you under...

Technical Hiring Guide

technical hiring guide

Published By: Research Desk Released: Oct 14, 2023

How to hire software developers using best practices throughout every step of the process Hiring for technical roles isn’t an easy feat. With potentially hundreds of applications per opening, th...

10 Point Checklist for a Modern File Data Platform

10 point checklist for a modern file data platform

Published By: Research Desk Released: Oct 14, 2023

The traditional file storage silo is dead, and the era of the file data cloud has begun. The aim of this e-book, which is intended for IT and business leaders, is to provide the reader with the basic ...

Customer Insights: Customer Experience Testimonials – Learn how enterprises like yours drive seamless experiences while reducing costs

customer insights: customer experience testimonials – learn how enterprises like you...

Published By: Research Desk Released: Oct 14, 2023

Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn how the most innovative companies in the world are b...

Business Value of ServiceNow Customer Service

business value of servicenow customer service

Published By: Research Desk Released: Oct 14, 2023

Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing custom...

Customer Operations For Dummies, 2nd ServiceNow Special Edition

customer operations for dummies, 2nd servicenow special edition

Published By: Research Desk Released: Oct 14, 2023

Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations For Dummies, 2nd ServiceNow Special Edition, your...

AWS Identity Behavior Monitoring (IBM) Best Practices

aws identity behavior monitoring (ibm) best practices

Published By: Research Desk Released: Oct 12, 2023

Managing user access and identities in AWS is a critical component of cloud security. However, traditional security measures may not be enough to detect and prevent unauthorized access in complex clou...

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