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5 Trends Shaping the Future of Retail Strategy and Execution

5 trends shaping the future of retail strategy and execution

Published By: Research Desk Released: Sep 08, 2023

This white paper explores five trends shaping the future of retail strategy and execution, and offers actionable next steps that retail executives can use to meet these challenges head-on....

CFO’s Ultimate KPI Checklist

cfo’s ultimate kpi checklist

Published By: Research Desk Released: Sep 08, 2023

Ready to finally harness KPIs to drive the right behavior for your business? This practical step-by-step ebook is jam-packed with guides to give you the one thing CFOs need heading into 2023: Consi...

2022-2023 CX Decision-Maker’s Guide

2022-2023 cx decision-maker’s guide

Published By: Research Desk Released: Sep 07, 2023

CX performance, technology, investment and strategy, based on 184 interviews with US organizations and 1,000 US consumers. Includes NPS benchmarks, customers’ preferred communication channels, view ...

How to build a business case

how to build a business case

Published By: Research Desk Released: Sep 06, 2023

Finding the right talent technology stack for the Talent organization is a constant research and iteration exercise: a balance between solving the team’s existing challenges, and planning for growth...

Made for Total Rewards Managers & Directors – Global Enterprise

made for total rewards managers & directors – global enterprise

Published By: Research Desk Released: Sep 05, 2023

Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...

Made for Total Rewards Managers & Directors

made for total rewards managers & directors

Published By: Research Desk Released: Sep 05, 2023

Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...

Made for Total Rewards Analysts & Managers

made for total rewards analysts & managers

Published By: Research Desk Released: Sep 05, 2023

Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...

Aberdeen: Aligning Customer Service Strategy & Technology

aberdeen: aligning customer service strategy & technology

Published By: Research Desk Released: Sep 05, 2023

Aberdeen Knowledge Brief: How to align service strategy & technology to fuel next-gen customer experiences. This document highlights the top objectives fueling the activities of modern day B2B ser...

Close the Gap on Customer Insight

close the gap on customer insight

Published By: Research Desk Released: Sep 05, 2023

Learn how you can deliver the quality experiences that ensure customers choose your company over competitors, so you're growing revenue opportunities while shrinking churn levels....

No More Status Quo: Five Trends Revolutionizing Customer Service

no more status quo: five trends revolutionizing customer service

Published By: Research Desk Released: Sep 05, 2023

Explore the five key trends that every technology leader needs to know in order to successfully position customer service as a central pillar of intelligent customer experience....

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