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IT PROFESSIONALS & LIFELONG LEARNING The challenges & opportunities impacting your team

it professionals & lifelong learning the challenges & opportunities impacting your...

Published By: Research Desk Released: Nov 14, 2018

Today's leading organizations realize that their IT administrators (often referred to as "IT pros") provide them with important strategic and tactical advantages. Administrators' importance to day-to-...

The Rise of Collaborative Communication A Primer on Workstream Communication and Collaboration

the rise of collaborative communication a primer on workstream communication and collabor...

Published By: Research Desk Released: Nov 14, 2018

In the digital era, market leaders will be determined by a company's ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able ...

The State of Support Services 2017

the state of support services 2017

Published By: Research Desk Released: Nov 14, 2018

The way companies approach support services is changing both in terms of the organizational structure as well as the areas of focus and key performance indicators (KPIs). Support teams are no longer ...

7 Key Success Factors for SIAM Transformation

7 key success factors for siam transformation

Published By: Research Desk Released: Nov 14, 2018

Get these key factors in place before implementation begins Service Integration and Management (SIAM) is a significant initiative. And like all initiatives, the groundwork must be laid before success...

HPC Leading Edge Magazine

hpc leading edge magazine

Published By: Research Desk Released: Nov 14, 2018

When Hurricane Katrina devastated the Gulf Coast in 2005, it was not only the costliest and one of the deadliest natural disasters in the history of the United States, it also marked the first time dr...

IDG A Shift to Remote IT Services Alleviates Support and Help Desk Headaches

idg a shift to remote it services alleviates support and help desk headaches

Published By: Research Desk Released: Nov 14, 2018

Given everything from new devices and security concerns to increasingly tech-savvy end users and the costs of supporting a sprawling infrastructure, there's no denying the growing complexity of the IT...

Improving Recovery Time Objectives for Healthcare Organizations

improving recovery time objectives for healthcare organizations

Published By: Research Desk Released: Nov 14, 2018

There's no telling when disaster may strike, be it at the hands of mother nature or human error, which makes disaster recovery (DR) a necessary component of any healthcare IT team's strategy. It's imp...

From Endpoint to Network to Cloud Optimized Data Lifecycle Security in an era of Pervasive Threats

from endpoint to network to cloud optimized data lifecycle security in an era of pervasive...

Published By: Research Desk Released: Nov 14, 2018

This paper reviews five use cases, ranging from accidental policy violations by an insider to malicious thefts by unknown applications or stolen credentials, and presents the measurable benefits of an...

5 Ways to Boost Your Security Teams Impact _ eBook

5 ways to boost your security teams impact _ ebook

Published By: Research Desk Released: Nov 14, 2018

If your security team is like legions of others, then it's drowning in a sea of security data: Too many alerts to investigate, too many patches and updates to deploy, not enough people. What can you d...

Account Takeover 7 Ways to Mitigate the Growing Risks of Account Takeover

account takeover 7 ways to mitigate the growing risks of account takeover

Published By: Research Desk Released: Nov 14, 2018

With over 1,442 cryptocurrencies in circulation, and new alternative coins "altcoins" emerging every week, cybercriminals have developed several schemes to defraud those looking to profit from the g...

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