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The communications revolution: How businesses create value through empathy and impactful engagement

the communications revolution: how businesses create value through empathy and impactful e...

Published By: Research Desk Released: Nov 05, 2020

Engaging with customers provides immense value. CX leaders need to understand what’s required operationally to ensure customer service and support interactions are successful, with value delivered t...

Think beyond traditional CRM to elevate your customer service

think beyond traditional crm to elevate your customer service

Published By: Research Desk Released: Nov 05, 2020

Go all-in with an end-to-end service solution that meets today’s high customer expectations. One of your biggest opportunities to deliver a superior experience is through customer service, and tr...

Forrester Study: Business Value of ServiceNow Customer Service Management

forrester study: business value of servicenow customer service management

Published By: Research Desk Released: Nov 05, 2020

A Study to Measure Cost Savings and Business Benefits This Forrester Total Economic Impact™ (TEI) study is based on four interviews with ServiceNow Customer Service Management customers. It provi...

Contactless Cards Are King

contactless cards are king

Published By: Research Desk Released: Oct 27, 2020

Business Whitepapers performs market surveys and works with leading industry analysts to provide relevant content to Business and IT professionals such as yourself, in order to keep you informed of th...

The Top 5 Reasons To Automate Sales Order Processing

the top 5 reasons to automate sales order processing

Published By: Research Desk Released: Oct 25, 2020

To succeed, manufacturers and distributors need to assess their business for risk factors, and find ways to optimize processes and reduce costs. They need to eliminate non value-add activities from co...

Aligning Effort To Reward: The Journey To Boosting Sales Effectiveness For Banks

aligning effort to reward: the journey to boosting sales effectiveness for banks

Published By: Research Desk Released: Oct 24, 2020

Many banks entered the COVID-19 economy lacking a unified, strategic sales culture. Sales cultures across commercial banking are typically dotted with ever-changing direction from leadership, a produc...

WHAT’S DRIVING THE HARD MARKET: IMPACT OF COVID-19

what’s driving the hard market: impact of covid-19

Published By: Research Desk Released: Oct 23, 2020

The Commercial Property & Casualty Market since 2018 has been transitioning from a soft to a hardening market characterized by rate increases, greater underwriting scrutiny, disappearing capacity,...

10 Step Guide to an Efficient Vendor Invoice Process

10 step guide to an efficient vendor invoice process

Published By: Research Desk Released: Oct 23, 2020

In today's fast-paced business world accounts payable (AP) is so much more than just paying vendor invoices. Accounts payable can be a strategic arm of the business that helps you manage cash flow, sa...

NetSuite for Small and Startup Distributors

netsuite for small and startup distributors

Published By: Research Desk Released: Oct 21, 2020

While software startups have overwhelmed Silicon Valley, what many don’t realize is that a different industry is on the rise—wholesale distribution. As technology continues to advance, small and s...

3-Step Guide to Modern Customer Service

3-step guide to modern customer service

Published By: Research Desk Released: Oct 20, 2020

Did you know that 82% of consumers reported being disappointed by brands in 2019? While anyone could have impacted those experiences, customer service departments bare the lion’s share of the burden...

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