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The Impact of Direct Dials on Sales Productivity

the impact of direct dials on sales productivity

Published By: Research Desk Released: Jul 29, 2020

Here’s the scenario: you’re hitting the phones, you’re deep into your sales workflow, but yet –you’re missing your quota. Why? Truth be told, not all sales outreach is created equal: Cons...

COLD CALLING TIPS And TRICKS

cold calling tips and tricks

Published By: Research Desk Released: Jul 29, 2020

In recent years, cold calling has become synonymous with rejection and failure. What was once centric to B2B sales success, is now presumed obsolete by many. In fact, less than 2% of today’s cold ca...

Best Practices for Marketing Database Cleanse

best practices for marketing database cleanse

Published By: Research Desk Released: Jul 29, 2020

In 2019, ZoomInfo commissioned Forrester Research to conduct a thought-leadership paper titled; B2B Sales and Marketing Intelligence Solutions Drive Improved Business Outcomes, to evaluate the state o...

Five Essential Features of a Prospecting Solution

five essential features of a prospecting solution

Published By: Research Desk Released: Jul 29, 2020

As organizations chase new revenue targets, sales leaders should examine technologies to add to their existing technology stack. It is imperative to understand exactly what your team needs to deliver ...

Three Mistakes Organizations Make While Developing ABM Programs

three mistakes organizations make while developing abm programs

Published By: Research Desk Released: Jul 29, 2020

The general idea behind account-based marketing (ABM) is simple: sales and marketing work together to develop an outreach strategy geared toward a specific account. The benefits of ABM are clear, s...

2020 Database Strategies & Contact Acquisition Survey Report

2020 database strategies & contact acquisition survey report

Published By: Research Desk Released: Jul 29, 2020

Modern marketing and sales teams are feeling the pressure to deliver seamless, authentic messaging to buyers at every point of their customer journey. As buyer expectations to receive this type of rel...

The complete guide to customer experience in 2020

the complete guide to customer experience in 2020

Published By: Research Desk Released: Jul 27, 2020

The best businesses are those who are able to consistently deliver fantastic customer experiences. Here's how you can improve customer experience and be the obvious choice in your area. In this ebo...

eBOOK

ebook

Published By: Research Desk Released: Jul 27, 2020

Call centers of yesterday have evolved into multichannel contact centers and a few have transformed into omnichannel engagement centers. Understanding the difference between “multichannel” and “...

Six Steps to Drive Your Process Center of Excellence to Success

six steps to drive your process center of excellence to success

Published By: Research Desk Released: Jul 27, 2020

W. Edwards Deming famously said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing,” How well does your organization run today? Are your business pr...

GUIDE

guide

Published By: Research Desk Released: Jul 25, 2020

Weigh the pros and cons of cloud contact center providers Choosing a new contact center platform is a big decision that involves more than just a feature-by-feature comparison. Other el...

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