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How Zendesk use Slack

how zendesk use slack

Published By: Research Desk Released: Mar 27, 2020

Zendesk’s customer service and engagement software helps more than 145,000 businesses deliver an exceptional customer experience. Headquartered in San Francisco, Zendesk operates worldwide, with oth...

Reimagining Customer Experience

reimagining customer experience

Published By: Research Desk Released: Mar 20, 2020

Customer expectations are entirely reshaping the business landscape. With each app they download and business they buy from, customers now expect a perfect mix of efficiency, convenience, and personal...

A Guide To Verifying Users for Marketplaces

a guide to verifying users for marketplaces

Published By: Research Desk Released: Mar 20, 2020

Online marketplaces have revolutionized the customer experience. Now among some of the world’s most valuable companies, services marketplaces have led the disruption of transport,commodation, food, ...

Digital Transformation for Professional Services Firms

digital transformation for professional services firms

Published By: Research Desk Released: Mar 16, 2020

The professional services industry is at an inflection point. Customers are more self-sufficient—and more in control—than ever before. When they pay for services, they expect those services to qui...

5 Hard Truths For Marketers

5 hard truths for marketers

Published By: Research Desk Released: Mar 11, 2020

Today, senior marketers are expected to drive their organization’s digital experience and steer its digital-first vision. Making this transformation is critical for success, but martech stacks have ...

The Dynamic Future of Business

the dynamic future of business

Published By: Research Desk Released: Mar 05, 2020

White paper describing what the state of business will look like in 2025 and how organizational leaders can unlock the associated opportunities for their business....

the swrve customer journey ebook: modernizing your brand’s path to purchase

Published By: Research Desk Released: Mar 03, 2020

The global app store is projected to grow 5x as fast as the overall global economy, with revenues reaching $120B in revenue in 2019.* For future-forward brands interested in seizing tomorrow's mark...

Five Campaigns That Drive Revenues In Mobile Games

five campaigns that drive revenues in mobile games

Published By: Research Desk Released: Mar 03, 2020

The games industry is now a mobile business in its purest form Revenue from mobile games now exceeds that from consoles and PCs combined - an estimated $140 billion in 2018. The vast majority of ga...

Global Telecom Multichannel Marketing Strategies 2020

global telecom multichannel marketing strategies 2020

Published By: Research Desk Released: Mar 03, 2020

No industry has more incentive to adapt to today’s multichannel world than telecommunication brands. As telecom operators extend their service offerings to include streaming media, internet, and mor...

EXPERT MULTICHANNEL MARKETING STRATEGIES FOR THE TRAVEL INDUSTRY

expert multichannel marketing strategies for the travel industry

Published By: Research Desk Released: Mar 03, 2020

Today’s travelers are expecting faster, smoother, and more convenient experiences, all the way from first booking to final arrival. In other words—relevance across devices is key to gaining their ...

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