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SIMPLIFYING THE CUSTOMER EXPERIENCE

simplifying the customer experience

Published By: Research Desk Released: Dec 05, 2019

In today’s fast-paced mortgage industry, customers expect immediate, accurate responses and access to a variety of technology-based options to interact with their servicer. Most servicers outsource ...

SALESFORCE FIELD SERVICE LIGHTNING POWERHOME SOLAR

salesforce field service lightning powerhome solar

Published By: Research Desk Released: Dec 05, 2019

POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution th...

The Trailblazer’s Guide to Field Service

the trailblazer’s guide to field service

Published By: Research Desk Released: Dec 05, 2019

Everyone says customer expectations are getting higher each year. But you’ve probably noticed that people still appreciate the basics: fast scheduling, on-time arrival, personalized service, and fir...

MOBILE WORKERS BECOME the FACE of BRANDS

mobile workers become the face of brands

Published By: Research Desk Released: Dec 05, 2019

Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies ...

Becoming a Trailblazer: GreenThumb keeps customer service in bloom with Field Service Lightning

becoming a trailblazer: greenthumb keeps customer service in bloom with field service ligh...

Published By: Research Desk Released: Dec 05, 2019

When the first rays of sunshine hit the UK each spring, GreenThumb’s expert field crew members are eager to help homeowners across the nation bring their lawns to life. That’s why the company rece...

Transform Customers Experience with Connected Field Service

transform customers experience with connected field service

Published By: Research Desk Released: Dec 05, 2019

In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has over...

Video Marketing Master Class: Your Definitive Guide to Video

video marketing master class: your definitive guide to video

Published By: Research Desk Released: Nov 27, 2019

Using video in marketing and demand gen campaigns today is table stakes. But how do you build video campaigns that actively build pipeline and increase your marketing ROI? Become a Video Master wit...

5 Way to Transform Project Collaboration in Marketing

5 way to transform project collaboration in marketing

Published By: Research Desk Released: Nov 26, 2019

Read how they are easily planning team projects, scheduling tasks, collaborating on documents, and tracking their group’s progress using integrated Kanban boards, Gantt charts, and communication too...

DELIVERING UNDER PRESSURE

delivering under pressure

Published By: Research Desk Released: Nov 25, 2019

How lubricants can help construction companies increase equipment productivity and reduce total cost of ownership Globally, the construction industry is growing, with total volume of outp...

Marketing Trends

marketing trends

Published By: Research Desk Released: Nov 25, 2019

Nine factors reshaping marketing and how you can stay ahead of them. Marketing isn’t what it used to be. You’ve got big data. You’ve got artificial intelligence. You’ve got GDPR and agile w...

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