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Workstation M&E Customer Story

workstation m&e customer story

Published By: Research Desk Released: Nov 05, 2019

We’re digital pioneers, breakthrough innovators and restless creators who aren’t interested in setting the standard - we’d rather raise the bar....

Identifying and Managing Strategic Supplier Risk

identifying and managing strategic supplier risk

Published By: Research Desk Released: Oct 24, 2019

Don't Wait to Manage Your Supply Chain Your organization is only as secure as your least secure supplier. You must continuously monitor your suppliers’ security posture and have a shared governan...

The Future of Customer Engagement

the future of customer engagement

Published By: Research Desk Released: Oct 24, 2019

Before the 1990s, everything companies knew about their customers was stored in one or more central locations: lists, spreadsheets, or databases. Only a limited number of people had access to the data...

2018 Retail CX Trends Report

2018 retail cx trends report

Published By: Research Desk Released: Oct 24, 2019

InMoment surveyed 1,300 consumers in the United States to understand the state of trust and loyalty, as well as customer perception about retailers’ attempts to offer more experiences versus simple ...

The Insider’s Guide to Webinars – Marketer’s Edition

the insider’s guide to webinars – marketer’s edition

Published By: Research Desk Released: Oct 18, 2019

You know you’re in a bad webinar — and we’ve all attended at least one — when you end up listening half-heartedly, catching up on email while the webinar rumbles on in the background or occasi...

How to Win the Fulfillment Arms Race

how to win the fulfillment arms race

Published By: Research Desk Released: Oct 16, 2019

Need-it-now consumers are driving retailers’ sales at an increasingly high rate, and they have specific expectations when it comes to influencing them to click the “buy” button. While product pr...

Draw Up Deep Waters: 7 Steps to Creating a Customer-First Culture

draw up deep waters: 7 steps to creating a customer-first culture

Published By: Research Desk Released: Oct 14, 2019

In order to succeed in today’s digital world, you need to “draw up” the data that makes those assets most useful to your customers, creating “customer-first” experiences that put their needs...

How to select the right digital asset management solution

how to select the right digital asset management solution

Published By: Research Desk Released: Oct 14, 2019

The expectation for hyper-personalized experiences from digitally savvy consumers has spawned an ever-increasing demand for content creation. The number of customer segments that successful businesses...

7 Requirements of a Next Generation DAM 2018

7 requirements of a next generation dam 2018

Published By: Research Desk Released: Oct 14, 2019

A next generation DAM can meet today’s overwhelming content demands and avoid a rupture in the customer experience. The number of digital assets required to support all the digital experiences th...

Humanity in Action: What Customer Engagement Is, Why It Matters, And What You Need to Know

humanity in action: what customer engagement is, why it matters, and what you need to know

Published By: Research Desk Released: Oct 11, 2019

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