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EXPERIENCE COMMERCE: A guide to winning the customer hearts & minds

experience commerce: a guide to winning the customer hearts & minds

Published By: Research Desk Released: May 22, 2019

Discover the approach to winning lifelong, loyal customers Commerce has changed. Consumers now expect unique experiences tailored to them. To meet these expectations, you must know those you intera...

PSA Buyer’s Guide

psa buyer’s guide

Published By: Research Desk Released: May 20, 2019

What every service provider needs to know before buying a business management platform. Our PSA Buyer's Guide helps you identify the key features that your Professional Services Automation (PSA) s...

Commerce: It’s always personal

commerce: it’s always personal

Published By: Research Desk Released: May 20, 2019

In this new world, the content has a direct impact on commerce. Useful, engaging content fuels customer interactions, but that content will be far more useful and engaging if it’s delivered in the c...

Hearts and Minds

hearts and minds

Published By: Research Desk Released: May 20, 2019

Ecommerce is no longer simply a battle for the shopping cart. It’s a drive to win the hearts and minds of customers – because when you win there, you create customers for life. And lifelong, loyal...

Thinking Beyond, And Before, The Abandoned Cart

thinking beyond, and before, the abandoned cart

Published By: Research Desk Released: May 20, 2019

Download this white paper to understand how context-driven commerce works, how the Sitecore solution delivers context-driven commerce capabilities today and the important business benefits that can b...

10 Tactics for Optimizing The Commerce Experience

10 tactics for optimizing the commerce experience

Published By: Research Desk Released: May 20, 2019

Rather than focusing on the technical aspects of implementing and using the Sitecore® Experience PlatformTM, the Sitecore Business Optimization Strategies team (SBOSTM) is a best practices resource t...

Path to Personalization

path to personalization

Published By: Research Desk Released: May 20, 2019

Decipher the path to personalization so you can get moving now Do you know when to approach your customers? What about—and maybe even more importantly—when not to? These are two of the first...

UX4CX: User Experience Guidelines To Design For The Sitecore Customer Experience Platform

ux4cx: user experience guidelines to design for the sitecore customer experience platform

Published By: Research Desk Released: May 20, 2019

Customers in every industry expect personalized experiences. And research shows they reward those who deliver – organizations achieve an average of 16% conversion uplift in a single year with person...

E X P E R I E N C E C O M M E R C E : A guide to winning customer hearts and minds

e x p e r i e n c e c o m m e r c e : a guide to winning customer hearts and minds

Published By: Research Desk Released: May 16, 2019

Many leading brands and Internet businesses have had it good for years, riding the online shopping wave and developing electronic commerce platforms. But with their “one-and-done” focus on selling...

Path to Personalization The 9 keys to driving stronger relationships—one customer at a time

path to personalization the 9 keys to driving stronger relationships—one customer at a t...

Published By: Research Desk Released: May 16, 2019

Any marketer worth their weight in leads knows the benefits of personalization—and yet, a surprisingly large number of companies have not fully embraced this strategic tactic. Typically, senior mark...

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