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Improve Customer Experience and Reduce Costs

improve customer experience and reduce costs

Published By: Research Desk Released: Jul 27, 2021

Boost your contact center with machine learning and analytics Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. No...

IDC Research “The Business Value of IBM Open Source Support” Whitepaper

idc research “the business value of ibm open source support” whitepaper

Published By: Research Desk Released: Jul 22, 2021

Open source software made an entry into the information technology industry through the most logical vector — by supporting developers and operations professionals who in many cases wrote the softwa...

Technical brief: IBM Cloud Resiliency Orchestration

technical brief: ibm cloud resiliency orchestration

Published By: Research Desk Released: Jul 22, 2021

Traditional disaster recovery (DR) plans are not designed to handle outage scenarios in hyperconnected and complex IT environments. To deliver maximum uptime, organizations need capabilities to: Au...

Technical brief: IBM Cloud Resiliency Consulting Services

technical brief: ibm cloud resiliency consulting services

Published By: Research Desk Released: Jul 22, 2021

Linking more critical systems together to manage higher expectations complicates business continuity, disaster recovery and compliance management. Organizations need robust strategies that are aligned...

Technical brief: IBM Resiliency Disaster Recovery as a Service

technical brief: ibm resiliency disaster recovery as a service

Published By: Research Desk Released: Jul 22, 2021

Hybrid cloud is the new norm for enterprise IT. However, there’s another side to the hybrid cloud coin: dealing with considerable complexity and risks. Robust IT resilience and recovery capability i...

IDC Paper: Five Key Technologies for Enabling a Cyber Resilience Framework

idc paper: five key technologies for enabling a cyber resilience framework

Published By: Research Desk Released: Jul 22, 2021

Spending on digital transformation (DX) will accelerate despite, or because of, COVID-19-induced economic challenges. But DX inherently brings new risks that may have been previously unforeseen or may...

Trois façons d’accélérer l’innovation avec Red Hat Ansible Automation Platform

trois façons d’accélérer l’innovation avec red hat ansible automation platf...

Published By: Research Desk Released: Jul 22, 2021

L'innovation numérique au sein des entreprises ne cesse de prendre de l'ampleur et de s'accélérer. Les différents secteurs connaissent un bouleversement généralisé de leur activité et doivent ...

High Tech Companies Should Rethink Supply Chain Management with a Resilent Cloud Solution

high tech companies should rethink supply chain management with a resilent cloud solution

Published By: Research Desk Released: Jul 22, 2021

As if high-tech companies’ supply chains weren’t complex enough, the operational disruptions created by COVID-19 made things even more challenging. To better serve their customers, compete and gro...

Streamline CI/CD pipelines with Red Hat Ansible Automation Platform

streamline ci/cd pipelines with red hat ansible automation platform

Published By: Research Desk Released: Jul 21, 2021

Modern business relies on applications. In fact, 62% of organizations say applications are essential for their business, and a further 36% say applications provide a competitive advantage.2 Fast, reli...

6 ways to promote IT automation adoption across your organization

6 ways to promote it automation adoption across your organization

Published By: Research Desk Released: Jul 21, 2021

Three out of five infrastructure automation decision makers say that automation is one of their organization’s top initiatives.1 Even so, many organizations struggle to progress from task-based auto...

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