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Freshworks Customer Service Suite

freshworks customer service suite

Published By: Research Desk Released: Jun 24, 2024

Welcome to the ultimate Customer Service Suite, powered by cutting edge generative AI. Seamlessly connect with customers across channels, effortlessly transitioning between automated self-service and agent-led conversational support. Experience the…

Unified IT service operations

unified it service operations

Published By: Research Desk Released: Jun 24, 2024

Today, every business is a technology business. IT now finds itself center-stage as a business enabler rather than just a support function. However, escalating costs, budget constraints, and complex tech…

Freshworks Customer Service Suite

freshworks customer service suite

Published By: Research Desk Released: Jun 24, 2024

Welcome to the ultimate Customer Service Suite, powered by cutting edge generative AI. Seamlessly connect with customers across channels, effortlessly transitioning between automated self-service and agent-led conversational support. Experience the…

Unified IT service operations

unified it service operations

Published By: Research Desk Released: Jun 24, 2024

Today, every business is a technology business. IT now finds itself center-stage as a business enabler rather than just a support function. However, escalating costs, budget constraints, and complex tech…

2024 Cloud Security Report

2024 cloud security report

Published By: Research Desk Released: Apr 25, 2024

Organizations adopt a hybrid or multi-cloud strategy to increase business flexibility and improve user experience—outcomes essential for competing today. However, cloud adoption can also increase network complexity and expand your…

Market Guide for Cloud Web Application and API Protection

market guide for cloud web application and api protection

Published By: Research Desk Released: Apr 24, 2024

Cloud web application and API protection platforms provide protection from a broad range of sophisticated runtime attacks. Security and risk management leaders can use this Market Guide to analyze the…

The Eight Components Of API Security

the eight components of api security

Published By: Research Desk Released: Apr 24, 2024

APIs provide a foundation for innovation and digital transformation, but organizations struggle to secure their APIs, and API-related breaches are common. To fully address API security, pay attention to governance,…

The Need for AI-Powered Threat Protection, Scalability, and Efficiency

the need for ai-powered threat protection, scalability, and efficiency

Published By: Research Desk Released: Apr 16, 2024

In cybersecurity, the use of artificial intelligence (AI) makes it easier and faster for cybercriminals to develop new, more capable, and compelling threats, including zero-day threats. But the flip side…

IDC MarketScape: Worldwide SD-WAN Infrastructure 2023 Vendor Assessment

idc marketscape: worldwide sd-wan infrastructure 2023 vendor assessment

Published By: Research Desk Released: Apr 16, 2024

Fortinet is named a Leader for the second time in the IDC MarketScape: Worldwide SD-WAN Infrastructure 2023 Vendor Assessment. Fortinet Secure SD-WAN is foundational for transforming and securing the WAN…

Secure SD-WAN Customer Success Stories

secure sd-wan customer success stories

Published By: Research Desk Released: Apr 16, 2024

Today’s networks are constantly increasing in complexity, and attack surfaces are continuously expanding. Inefficient network operations leave IT teams struggling to keep up. When network traffic patterns changed, and applications…

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