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Incident Management in the Age of Customer-Centricity

incident management in the age of customer-centricity

Published By: Research Desk Released: Dec 05, 2019
Providing a superior digital customer experience is a critical component of business success for technology and digital service providers. But an enjoyable, effective, and reliable customer experience demands new IT…

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Self-Healing DevOps

self-healing devops

Published By: Research Desk Released: Dec 05, 2019
Automating preventative remediation with xMatters and DynatraceIn a world where IT teams and DevOps groups are tasked with not only keeping the lights on but also driving business efficiencies and…

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