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Knowledge Article Quality

knowledge article quality

Published By: Research Desk Released: Nov 18, 2019
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Basic Principles of KCS

basic principles of kcs

Published By: Research Desk Released: Nov 18, 2019
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World’s largest food and beverage company reduced the demand on their IT customer support teams and improved the end user experience with RightAnswers

world’s largest food and beverage company reduced the demand on their it customer suppor...

Published By: Research Desk Released: Nov 18, 2019
...

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Upland InGenius and Salesforce Omni-Channel Improve Agent Productivity For United Wholesale Mortgage

upland ingenius and salesforce omni-channel improve agent productivity for united wholesal...

Published By: Research Desk Released: Nov 18, 2019
...

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Discovering CTI: An Inside Look at Computer Telephony Integration

discovering cti: an inside look at computer telephony integration

Published By: Research Desk Released: Nov 18, 2019
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7 Reasons why Contact Centres Should Invest in Omni-Channel Solutions

7 reasons why contact centres should invest in omni-channel solutions

Published By: Research Desk Released: Nov 18, 2019
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Differentiate Your Apps with Intelligent Technology

differentiate your apps with intelligent technology

Published By: Research Desk Released: Nov 18, 2019
As a software vendor, you know that offering innovative solutions with built-in intelligence is becoming a requirement in today’s application marketplace. On top of this, you need to bring your apps...

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VMware Cloudᵀᴹ on AWS Architectural Best Practices

vmware cloudᵀᴹ on aws architectural best practices

Published By: Research Desk Released: Nov 18, 2019
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Customer Cloud Stories: Leveraging VMware Cloud™ on AWS for Agility & Speed

customer cloud stories: leveraging vmware cloud™ on aws for agility & speed

Published By: Research Desk Released: Nov 18, 2019
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Modernize Critical Data Storage Using Native AWS Storage Services

modernize critical data storage using native aws storage services

Published By: Research Desk Released: Nov 18, 2019
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