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The Ultimate Guide to As-A-Service: Step-by-Step Advice for Empowering Your Technology Solutions Business

the ultimate guide to as-a-service: step-by-step advice for empowering your technology sol...

Published By: Research Desk Released: May 23, 2019

Business Why Expand Your Service Offering? Continued What’s the Big Deal About As-A-Service? Recurring Revenue Builds a Valuable Legacy When it’s Time to Exit Your Business. Increasing the a...

How Many Hours Did You Bill Last Year??

how many hours did you bill last year??

Published By: Research Desk Released: May 23, 2019

Before you can calculate how much it costs you to perform one hour of service, you must first calculate your total annual billable hours. In other words, you want to account for the number of service ...

Where’s Your Business Blind Spot?

where’s your business blind spot?

Published By: Research Desk Released: May 23, 2019

In business, as in anything else, you can’t fix what you can’t see. Small business owners need a field of vision that encompasses every facet of operations, without distracting them with unnecess...

Measuring Professional Services Business

measuring professional services business

Published By: Research Desk Released: May 23, 2019

When it comes to managing a services business, few topics generate as much interest—and controversy—as the topic of Metrics. Whether the question is what to measure or how to measure it, it can be...

Not Your Grandfather’s Shop Floor

not your grandfather’s shop floor

Published By: Research Desk Released: May 23, 2019

Every January, a group of global movers and shakers—politicians, business executives, academics and celebrities— descend on the exclusive Swiss ski resort of Davos Klosters to be part of the annua...

Forrester Report: The Anatomy of a Preference Center

forrester report: the anatomy of a preference center

Published By: Research Desk Released: May 23, 2019

Personalization is critical for B2C marketers to deliver better customer experiences, and enterprise preference management can play a key role in this strategy. In a value exchange, customers share da...

Forrester Report: Gauge Your Data Privacy & Security Maturity

forrester report: gauge your data privacy & security maturity

Published By: Research Desk Released: May 23, 2019

15-minute self-assessment to determine your customer data management competency The stakes are high for consumer brands in today’s data privacy landscape. Sophisticated cyberattacks and front-pag...

Scaling Identity Management to Ensure Customer Loyalty Program Success: Four Case Studies

scaling identity management to ensure customer loyalty program success: four case studies

Published By: Research Desk Released: May 23, 2019

Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access managemen...

Wholesale To Web-Shop: Wholesale Distribution For The Digital Era

wholesale to web-shop: wholesale distribution for the digital era

Published By: Research Desk Released: May 23, 2019

Wholesale distributors have until now been largely unaffected by the disruptive impact of ecommerce and digital channels on the retail industry. This situation cannot last much longer. B2B buyers incr...

Can Small Business Succeed While Staying Lean

can small business succeed while staying lean

Published By: Research Desk Released: May 23, 2019

Everyone wants their business to succeed. But for many small business owners, success seems linked with growing larger – and the complexity that it brings, like higher headcounts, rising costs, and ...

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