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build vs. buy: customer identity and access manage...
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state of content mass producing deliciousness
Sponsored by:
Citrix
Published By:
Research Desk
Released:
Nov 14, 2018
Customers crave great content like kids in a candy shop. So enterprises worldwide are embracing design to give them a sweet experience across every touchpoint. Discover how to mold your content strate...
Read more
how to segment your customers for nurturing
Sponsored by:
Adobe Inc. Computer softw...
Published By:
Research Desk
Released:
Nov 14, 2018
Segmenting your audience, the act of dividing your customers into definable and actionable parts, is essential to your marketing successparticularly with customer nurturing. The more you segment, th...
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how to define your customer nurturing strategy
Sponsored by:
TrustRadius.
Published By:
Research Desk
Released:
Nov 14, 2018
Setting up a customer nurture program is not a goal in and of itself. Instead, customer nurturing is a vehicle for your business to get to your overall goals. In order for your customer nurture progra...
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how to calculate the roi of customer nurturing
Sponsored by:
Adobe Systems Incorporate...
Published By:
Research Desk
Released:
Nov 14, 2018
Measuring your customer nurturing efforts is critical to your success. But many marketers need guidance on how to move away from traditional vanity metrics and toward metrics that help them tie their ...
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forrester the total economic impact of the genesys omnichannel engagement center solution
Sponsored by:
NetSuite
Published By:
Research Desk
Released:
Nov 14, 2018
A Multi-Company Cost Savings and Business Value Analysis for Enterprises The Forrester Total Economic Impact (TEI) study examines the potential return on investment (ROI) and benefits enterprises may...
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forrester tei study for customer service management
Sponsored by:
VMware
Published By:
Research Desk
Released:
Nov 14, 2018
A June 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow How Epicor Software Achieves 104% ROI by Transforming Global Customer Support This Forrester Study provides a...
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vdc research the mobile opportunity to use information and technology to optimize care del...
Sponsored by:
Dell
Published By:
Research Desk
Released:
Nov 14, 2018
In this case study, we will explore the impact potential modern mobile platforms are beginning to have in facilitating patient involvement in the care process, as well as enabling experiences in the h...
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mobile maturity study 2017
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Nov 14, 2018
Chart your course with the latest trends. Today, staying competitive requires mobile maturitya maturity that transforms businesses from simply creating products to delivering amazing digital experi...
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idc spotlight on mercy innovative mobile applications to enhance patient care
Sponsored by:
Adobe Systems Incorporate...
Published By:
Research Desk
Released:
Nov 14, 2018
Mercy Health System in St. Louis, a a nonprofit Catholic healthcare system that includes 43 acute care and specialty hospitals in four states and named one of the top 5 large US Hospitals in 2016, emb...
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four case studies mobilize protect scale how vmware is transforming healthcare it
Sponsored by:
LogMeIn
Published By:
Research Desk
Released:
Nov 14, 2018
Technology is changing the way healthcare is deliveredhow information is shared among care teams...how research is conducted...how information is visualized...and how healthcare organizations intera...
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