All Whitepapers | DemandTalk

Search by sponsor

Search by category

451 Big Data Whitepaper The Cloud Based Approach to Achieving Business Value from Big Data

451 big data whitepaper the cloud based approach to achieving business value from big data

Published By: Research Desk Released: Nov 14, 2018

451 conducted six in depth interviews with Big Data users whose primary deployment is cloud based. These users were sourced from customer lists provided by Amazon Web Services (AWS). 451 Research anal...

TSIA ? Revolutionizing Support Interactions with Video

tsia ? revolutionizing support interactions with video

Published By: Research Desk Released: Nov 14, 2018

Even the most highly trained support technicians can be limited by the tools at their disposal. They typically cannot see what the customer sees and are limited to how customers explain and describe a...

The Why the What and the How of the Software-Defined Data Center An Osterman Research White Paper

the why the what and the how of the software-defined data center an osterman research whit...

Published By: Research Desk Released: Nov 14, 2018

The Software-Defined Data Center (SDDC) is an umbrella philosophy for structuring data centers. It brings several business benefits, and it improves the practicalities of securing a data center....

IDC Technology Spotlight ? Empower Your Techs with Video?Aided Remote Support Tools

idc technology spotlight ? empower your techs with video?aided remote support tools

Published By: Research Desk Released: Nov 14, 2018

Technology continues to make it simpler for IT and customer support teams to handle increasingly complex support tasks via remote support software tools. The latest development involves providing vide...

From Cliché to Mission Critical

from cliché to mission critical

Published By: Research Desk Released: Nov 14, 2018

Stock libraries and the artists who contribute to them have evolved. That means the way you think about imagery can evolve, too. Read From Cliché to Mission Critical to find out how: The perceptio...

Executive ViewPoint – Remote IT Support Services The Panacea for ITs Support Desk Headaches

executive viewpoint – remote it support services the panacea for its support desk he...

Published By: Research Desk Released: Nov 14, 2018

Today's IT leaders face a wide range of challenges in supporting an increasingly mobile, global, and tech-savvy end user base. Within this Executive ViewPoint, Peter Zeinoun Director of Products at ...

Disrupt the market not your IT team; 7 Steps to getting your API architecture right the first time

disrupt the market not your it team; 7 steps to getting your api architecture right the fi...

Published By: Research Desk Released: Nov 14, 2018

Software is eating the world. It's a phrase that is becoming increasingly popular with a large number of organisations and it's true. Look around. Hundreds of new mobile apps appear on a daily basis...

Consolidate – Get Control of your Service Desk

consolidate – get control of your service desk

Published By: Research Desk Released: Nov 14, 2018

Do you ever find yourself managing your help desk through emails and phone calls? Or a growing list of overdue incidents? Not only does a legacy service desk make your job more difficult, it causes y...

Are You GDPR Ready?

are you gdpr ready?

Published By: Research Desk Released: Nov 14, 2018

The most important change in data privacy regulation in the past 20 years takes effect May 2018. The European Union's General Data Protection Regulation (GDPR) is a game changer; a comprehensive and s...

Aberdeen – Video Collaboration in the Field ? See the Path To Resolution

aberdeen – video collaboration in the field ? see the path to resolution

Published By: Research Desk Released: Nov 14, 2018

Did you know that best in class field service organizations are 69% more likely than their peers to have implemented live collaborative video tools to loop in remote experts? To learn more, download ...

Our Brands