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Diffblue Raises USD 6.3 M to Enable Generating Unit Tests for Java
Elon Musk’s xAI to Reportedly Raise Additional Funds on USD 40B
OpenAI Joins Forces with Broadcom and TSMC to Build New AI Chips
Meta is Planning to Incorporate Custom Search Engine into Chatbot
Armis Raises USD 200 M Round at USD 4.2B Valuation
Sierra Technologies Raises USD 175 M at USD 4.5 B Valuation
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Bluesky Raises USD 15 M for Developer Ecosystem and New Features
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true corporation speaking to more than a million customers individually
Sponsored by:
VMware
Published By:
Research Desk
Released:
Nov 14, 2018
True Corporation has created a unified and governed enterprise data platform to deliver a 360-degree, omni-channel view so that it can deliver greater value through more relevant offers and services. ...
Read more
trends 2016the future of customer service
Sponsored by:
VMware
Published By:
Research Desk
Released:
Nov 14, 2018
In the age of the customer, executives don't decide how customer-centric their companies are customers do. Changing customer expectations for easy and effective service that is deeply personal are ...
Read more
idc report a maturity model for delivering proactive customer service
Sponsored by:
Cloudera
Published By:
Research Desk
Released:
Nov 14, 2018
A Maturity Model for Delivering Proactive Customer Service According to IDC Research, "customer service is the new marketing" in an age where the relationship that is built through service is what di...
Read more
ebook not all customer experience platforms are created equal
Sponsored by:
LogMeIn
Published By:
Research Desk
Released:
Nov 14, 2018
Choosing the right technology to design and orchestrate customer engagement across all digital channels and voice is key to delivering on customer expectations for effortless omnichannel experiences. ...
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busting the top 10 myths of omnichannel customer engagement
Sponsored by:
Cornerstone
Published By:
Research Desk
Released:
Nov 14, 2018
Call centers of yesterday have evolved into multichannel contact centers and a few have transformed into omnichannel engagement centers. Understanding the difference between "multichannel" and "omnich...
Read more
customer case study rabobank uniting the workforce for unified risk management with rsa ar...
Sponsored by:
VMware
Published By:
Research Desk
Released:
Nov 14, 2018
By implementing the RSA Archer governance, risk, and compliance (GRC) solution, Rabobank gained a unified view of its risk-related activities. As a result, the company was able to ensure that personne...
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whitepaper harnessing the transformative power of business mobility
Sponsored by:
VMware
Published By:
Research Desk
Released:
Nov 14, 2018
Mobility is already the springboard for considerable business innovation. Soon, mastering mobility will be a prerequisite for even doing business. The decisions organizations make now regarding mobili...
Read more
technical whitepaper workspace one reference architecture validated integration design
Sponsored by:
Symantec Corporation
Published By:
Research Desk
Released:
Nov 14, 2018
VMware Workspace ONE combines identity and mobility management to provide frictionless and secure access to all the apps and data employees need to work, wherever, whenever, and from whatever device t...
Read more
idc 58% faster deployment of vdi with dell emc
Sponsored by:
Symantec
Published By:
Research Desk
Released:
Nov 14, 2018
Business leaders are increasingly looking to IT to deliver a mobile workspace. In this IDC white paper, learn how to leverage converged infrastructure as a cost-effective and efficient platform to sup...
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sideways is the new up using talent mobility to bring out the best in employees and your o...
Sponsored by:
Imperva
Published By:
Research Desk
Released:
Nov 14, 2018
The employment landscape was relatively static for years. Sure, there were changes, but employers and employees could count on the traditional hire-to-retire career path. And while that path hasn't al...
Read more
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