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Forrester The Total Economic Impact of the Genesys Omnichannel Engagement Center Solution

forrester the total economic impact of the genesys omnichannel engagement center solution

Published By: Research Desk Released: Nov 14, 2018

A Multi-Company Cost Savings and Business Value Analysis for Enterprises The Forrester Total Economic Impact (TEI) study examines the potential return on investment (ROI) and benefits enterprises may...

Forrester TEI Study for Customer Service Management

forrester tei study for customer service management

Published By: Research Desk Released: Nov 14, 2018

A June 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow How Epicor Software Achieves 104% ROI by Transforming Global Customer Support This Forrester Study provides a...

VDC Research The Mobile Opportunity to Use Information and Technology to Optimize Care Delivery Processes

vdc research the mobile opportunity to use information and technology to optimize care del...

Published By: Research Desk Released: Nov 14, 2018

In this case study, we will explore the impact potential modern mobile platforms are beginning to have in facilitating patient involvement in the care process, as well as enabling experiences in the h...

Mobile Maturity Study 2017

mobile maturity study 2017

Published By: Research Desk Released: Nov 14, 2018

Chart your course with the latest trends. Today, staying competitive requires mobile maturitya maturity that transforms businesses from simply creating products to delivering amazing digital experi...

IDC Spotlight on Mercy Innovative Mobile Applications to Enhance Patient Care

idc spotlight on mercy innovative mobile applications to enhance patient care

Published By: Research Desk Released: Nov 14, 2018

Mercy Health System in St. Louis, a a nonprofit Catholic healthcare system that includes 43 acute care and specialty hospitals in four states and named one of the top 5 large US Hospitals in 2016, emb...

Four Case Studies Mobilize Protect Scale How VMware is Transforming Healthcare IT

four case studies mobilize protect scale how vmware is transforming healthcare it

Published By: Research Desk Released: Nov 14, 2018

Technology is changing the way healthcare is deliveredhow information is shared among care teams...how research is conducted...how information is visualized...and how healthcare organizations intera...

Aberdeen Mobile Shopper Experience Management

aberdeen mobile shopper experience management

Published By: Research Desk Released: Nov 14, 2018

This report highlights how shopper's growing use of mobile devices is changing the retail landscape and demonstrates the business value of designing a consumer-oriented mobile strategy with a focus on...

The Definitive Guide to Onboarding

the definitive guide to onboarding

Published By: Research Desk Released: Nov 14, 2018

Having great people equals success, which is why everyone talks about finding great talent and how it makes your company awesome. BambooHR recently completed a study of over 1,000 employees and asked ...

Recruiting & Retaining Young Talent

recruiting & retaining young talent

Published By: Research Desk Released: Nov 14, 2018

Attracting new graduates and other young talent is essential for any organization that needs to stay current, keep expenses in line, and replace older staff as they leave the workforce. But far too ma...

Recruit vs. Retain The real cost of hiring and turnover

recruit vs. retain the real cost of hiring and turnover

Published By: Research Desk Released: Nov 14, 2018

Does it make more financial sense for your business to recruit new employees or retain the valuable ones you already have? And which tools work best for encouraging employee retention? Picture this: ...

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