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3 Ways to Improve Branch Performance with Workforce Optimization Strategies

3 ways to improve branch performance with workforce optimization strategies

Published By: Research Desk Released: Apr 26, 2022

With bank branches pressured to cut costs and run on leaner staffing models, branch employees are being pushed to accomplish more with less while still providing an excellent customer experience.…

CX Trends 2022: Industry Insights Technology

cx trends 2022: industry insights technology

Published By: Research Desk Released: Mar 21, 2022

Delivering exceptional customer service can mean the difference between standing out or falling behind, but technology, software and telecommunication companies have to move quickly to avoid common traps that may…

CX Trends 2022: Industry Insights Retail

cx trends 2022: industry insights retail

Published By: Research Desk Released: Mar 21, 2022

Delivering exceptional customer service can mean the difference between standing out or falling behind, but retailers have to move quickly to avoid common traps that may derail their growth plans.…

Unlock Growth With Customer Service

unlock growth with customer service

Published By: Research Desk Released: Mar 15, 2022

Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom line…

Self-Service Banking: The Key To Customer Acquisition And Retention

self-service banking: the key to customer acquisition and retention

Published By: Research Desk Released: Mar 15, 2022

The ways in which customers are interacting with their banks is undergoing a fundamental shift. Even prior to the COVID-19 pandemic providing an accelerant, consumers have drifted away from traditional…

Behaal je groeidoelstellingen dankzij betere klantenservice

behaal je groeidoelstellingen dankzij betere klantenservice

Published By: Research Desk Released: Mar 15, 2022

Bedrijven kunnen eindelijk gaan nadenken over de volgende stap. Na bijna twee jaar van aanpassen, transformeren en reageren op ongekende veranderingen, kijken ze nu vooruit met het oog op groei.…

Wachstumsziele mit uberlegener CX erreichen

wachstumsziele mit uberlegener cx erreichen

Published By: Research Desk Released: Mar 15, 2022

Endlich können Unternehmen wieder nach vorne schauen. Und nach fast zwei Jahren der Anpassung, Transformation und Reaktion auf unerwartete Veränderungen wollen sie sich jetzt wieder auf ihr Wachstum konzentrieren. Um…

Unlock growth with customer service

unlock growth with customer service

Published By: Research Desk Released: Feb 07, 2022

Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom line…

Three Secrets to Stopping Ransomware Cold (On-Demand)

three secrets to stopping ransomware cold (on-demand)

Published By: Research Desk Released: May 25, 2021

Three Secrets to Stopping Ransomware Cold (On-Demand)

Three Secrets to Stopping Ransomware Cold

three secrets to stopping ransomware cold

Published By: Research Desk Released: May 25, 2021

So, is there a secret to stopping ransomware? Actually, there are three, and they start with taking a fundamentally new approach to your overall cybersecurity posture that is built in…

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