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elevating your fashion brand from a product to a way of life

Published By: Research Desk Released: Jul 17, 2019

Trying to do too much, too fast can lead to broken business processes, poor customer satisfaction, low employee retention rates and decreased returns on investment. Bite small and chew fast…

Diversity in the Digital Workplace

diversity in the digital workplace

Published By: Research Desk Released: Jul 15, 2019

Robotic Process Automation (RPA) is here to stay, and organizations who embrace and integrate an intelligent robotic workforce into the workplace have the potential to catapult themselves into the digital…

CAN SMALL BUSINESS SUCCEED WHILE STAYING LEAN?

can small business succeed while staying lean?

Published By: Research Desk Released: Jun 21, 2019

Everyone wants their business to succeed. But for many small business owners, success seems linked with growing larger – and the complexity that it brings, like higher headcounts, rising costs,…

WHERE’S YOUR BUSINESS BLIND SPOT?

where’s your business blind spot?

Published By: Research Desk Released: Jun 21, 2019

In business, as in anything else, you can’t fix what you can’t see. Small business owners need a field of vision that encompasses every facet of operations, without distracting them…

THE POWER OF A CLOUD ERP SUITE

the power of a cloud erp suite

Published By: Research Desk Released: Jun 21, 2019

Many fast-growing businesses face the same challenges as their Enterprise counterparts – how to support growth and improve productivity and efficiency while lowering costs. Oftentimes,fastgrowing businesses rely on a patchwork…

NetApp E-Series High-Performance Storage Solutions for Edge Computing

netapp e-series high-performance storage solutions for edge computing

Published By: Research Desk Released: Jun 12, 2019

Everything in our lives is becoming smarter. Office buildings, homes, cars, televisions, kitchen appliances, and more are all connected to the Internet of Things (IoT) to help make daily living…

Contact Center Compliance 2019 Survey

contact center compliance 2019 survey

Published By: Research Desk Released: May 31, 2019

Compliance is no longer only a concern for Wall Street bankers. It now impacts all verticals - including telecoms, retail, finance and insurance - and all personas throughout the Contact…

Personality Matters – 4 Ways To Improve Business Outcomes In The Contact Center

personality matters – 4 ways to improve business outcomes in the contact center

Published By: Research Desk Released: May 30, 2019

In the experience economy, every interaction with your customers matters. Do you have technology in place to connect customers with employees in a way that improves every experience? Are you…

5 Things To Consider Before You Invest In Predictive Behavioral Routing Drive Success For Business Around The World.

5 things to consider before you invest in predictive behavioral routing drive success for ...

Published By: Research Desk Released: May 30, 2019

Instead of looking to do more with less – a traditional cost-saving tactic within enterprise contact centers – successful leads are doing more with more to achieve desired business results.…

Four Ways To Win Over Any Customer Creating Great Connections With The Power Of Personality

four ways to win over any customer creating great connections with the power of personalit...

Published By: Research Desk Released: May 30, 2019

When you know your customer’s personality you’ve got power. NASA-proven research shows that the most consistent and reliable way people communicate their personality is through language. Our word choices and…

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