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Implementing an Effective Employee Engagement Strategy

implementing an effective employee engagement strategy

Published By: Research Desk Released: Dec 01, 2023

Employee engagement has become a focal point in today's workforce because companies largely know that to keep customers happy, you need to have happy, engaged employees. The recent focus on…

The Essential Guide to Finding and Keeping Your Dream Team

the essential guide to finding and keeping your dream team

Published By: Research Desk Released: Dec 01, 2023

How businesses attract and retain talent is facing a slew of era-defining changes driven by a reshaped workplace, a dramatic shift in the employee-employer power dynamic, and digital transformation. To…

Empowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos

empowering agents, enhancing efficiency: polyai’s voice assistant reshapes customer care...

Published By: Research Desk Released: Nov 09, 2023

Atos is a global leader in digital transformation with 110,000 employees and annual revenue of circa € 11 billion. Atos provides tailored end-to-end solutions for all industries in 69 countries.…

10 reasons to hire a customer-led voice assistant

10 reasons to hire a customer-led voice assistant

Published By: Research Desk Released: Nov 09, 2023

In an effort to create frictionless customer experiences, companies have invested significantly in digital transformation for customer self-service. These investments include FAQ web pages, chatbots, online forms, and mobile apps,…

The definitive buying guide for contact center heroes

the definitive buying guide for contact center heroes

Published By: Research Desk Released: Nov 09, 2023

It’s always been a challenge for contact center leaders to hire and retain the right people to ensure every customer call is answered in a timely manner. But times are…

Overcoming Cloud Security Challenges In AWS

overcoming cloud security challenges in aws

Published By: Research Desk Released: Oct 12, 2023

As more organizations adopt AWS for their cloud computing needs, ensuring the security of their infrastructure becomes increasingly complex. Continuous event monitoring, triaging, AWS service configuration best practices, and 24/7…

AWS Identity Behavior Monitoring (IBM) Best Practices

aws identity behavior monitoring (ibm) best practices

Published By: Research Desk Released: Oct 12, 2023

Managing user access and identities in AWS is a critical component of cloud security. However, traditional security measures may not be enough to detect and prevent unauthorized access in complex…

MDR PROVIDER CHECKLIST

mdr provider checklist

Published By: Research Desk Released: Oct 12, 2023

In cybersecurity, it’s no longer a matter of if you’ll get attacked, but when. That is why partnering with a Managed Detection and Response (MDR) service provider is one of…

Securing the Endpoint: A Guide to Endpoint Threats and Best Practices

securing the endpoint: a guide to endpoint threats and best practices

Published By: Research Desk Released: Oct 12, 2023

In today’s highly technical world, endpoint devices are everywhere. Studies show that 61 percent of businesses have 1,000 or more endpoints users on their networks*. They are a critical part…

KEEPING CRITICAL RESEARCH PROTECTED

keeping critical research protected

Published By: Research Desk Released: Oct 12, 2023

Founded with the goal of building a partnership between basic science and applied research, the La Jolla Institute for Immunology (LJI) has made it their mission to better understand the…

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